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Our commitment: your complete satisfaction!

The Old Port team is determined to make your visit to the site a richly satisfying experience. We take pride in offering services adapted to your every need and that meet all your expectations. We are committed to quality.

  • We promise to greet each of our visitors with warmth, courtesy and efficiency.
  • We promise a safe environment for our visitors and their belongings.
  • We promise to provide precise, clear and complete information in all communications addressed to our visitors.
  • We promise that visitors with special needs or who are otherwise constrained will be treated with thoughtfulness and consideration.
  • We promise to deepen our understanding of our visitors' needs and provide products that fully meet their expectations.
  • We promise that equipment and facilities at the disposal of our visitors will be appropriate, clean, in perfect working order, and in compliance with all safety standards.
  • We promise to promote and practice the safeguarding of our environment and natural resources.
  • We promise to respect and enforce the tourism industry good conduct code as well as the quality standards for attractions and events.

Our commitment to quality has but one goal: to make your Old Port experience a memorable occasion.